Customer
Global transportation management transformation became a strategic priority for a leading global shipping company operating across ocean freight, land transport, and multimodal logistics. Managing large-scale transportation networks worldwide, the organization faced increasing complexity across systems, processes, and data flows. Fragmented visibility across transport modes and regions limited decision-making and slowed progress toward next-generation logistics capabilities. The customer required a unified digital strategy to modernize operations, harmonize processes, and enable global visibility.
Business Objective
The customer aimed to:
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Transform complex, multimodal transportation operations
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Build a single global visibility platform for transport data
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Create a future-ready roadmap for logistics capabilities
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Harmonize processes across business units and geographies
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Evaluate Tier 1 Transportation Management Systems (TMS) for modernization readiness
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Improve operational consistency, data synchronization, and planning
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Enable an integrated approach to global logistics management
Scope of Services
BXI Technologies partnered with the customer to deliver a comprehensive assessment and transformation blueprint.
Enterprise Assessment & Discovery
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Conducted discovery across four business units in three global regions
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Mapped transportation workflows across Road, Rail, Barge, Ocean, and Intermodal modes
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Analyzed existing systems, integrations, dependencies, and operational gaps
Analysis, Evaluation & Recommendations
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Assessed the existing Tier 1 TMS landscape
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Identified redundancies, capability gaps, and improvement opportunities
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Recommended process harmonization and data architecture enhancements
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Defined a future-state capability roadmap aligned with global logistics operations
Blueprinting & Transformation Platform
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Delivered a blueprint for a One Transportation Management Platform enabling:
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Unified global visibility
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Process harmonization
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Data synchronization
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Interoperability across transport modes
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Established a transformation governance and deployment framework
Benefits
The organization achieved:
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A unified strategic blueprint for global transportation transformation
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Clear visibility into future logistics capabilities and investments
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Standardized processes across regions and business units
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Improved data consistency across multimodal operations
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Stronger decision-making through system and TMS evaluation
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Reduced operational fragmentation across transport networks
This global transportation management transformation established a scalable foundation for unified visibility, harmonized processes, and future-ready logistics operations.
Impact
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25–30% improvement in process standardization
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40–50% faster access to unified transportation insights
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20–25% reduction in duplicated transport workflows
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30–35% improvement in readiness for TMS modernization
