Customer
Global SAP C/4HANA transformation for energy and utilities became a strategic priority for a U.S.-headquartered multinational power and energy giant operating across 26 countries with more than 20,000 employees. The organization delivers diversified power generation, distribution, and utility services across multiple brands and regions. However, fragmented financial and operational systems created complexity, slowed decision-making, and increased compliance risk. The customer required a unified digital backbone to standardize operations and support global scale.
Business Objective
The customer aimed to:
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Simplify global financial operations using a single standardized platform
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Replace fragmented systems across regions and brands
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Improve user experience and operational efficiency
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Enable real-time visibility for faster decision-making
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Strengthen audit readiness and regulatory compliance
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Create a unified operating model across geographies
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Reduce manual workflows and approval delays
These objectives defined the roadmap for a global SAP C/4HANA transformation for energy and utilities.
Scope of Services
BXI Technologies partnered with the customer to modernize and centralize financial and operational processes.
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Assessed fragmented financial and operational systems across geographies
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Addressed manual journal creation and recordkeeping challenges
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Eliminated slow approval cycles caused by disconnected workflows
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Standardized catalog management across multiple brands
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Reduced reliance on manual processes through automation
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Implemented a single global SAP C/4HANA platform
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Created a unified digital backbone supporting finance, customers, and operations
This transformation replaced siloed applications with a consistent, enterprise-wide operating model.
Benefits
The unified SAP C/4HANA platform enabled the organization to:
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Standardize financial operations globally
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Improve productivity and user experience
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Automate reporting and approval workflows
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Access real-time business insights
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Reduce manual effort and operational risk
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Establish a single source of truth for financial and customer data
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Strengthen audit readiness through controlled journal management
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Simplify catalog management across brands
Impact
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20% improvement in user efficiency and productivity
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80% faster financial reporting through automation
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85% improvement in user experience via global standardization
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10% increase in operational efficiency
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80% reduction in data retrieval time for decision-making
