Customer
As part of a connected fleet and telematics modernization initiative, a leading U.S.-based trucking and logistics company set out to transform how it manages and monetizes fleet operations. Operating a large nationwide fleet, the organization faced growing pressure from rising maintenance costs, customer expectations for real-time visibility, and industry disruption driven by electric and autonomous vehicles. To stay competitive, the customer needed a data-driven platform that could unify telematics data, improve operational efficiency, and unlock new revenue opportunities.
Business Objective
The logistics provider aimed to:
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Monetize telematics data across its expansive fleet
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Prepare for disruption from electric and autonomous vehicles
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Improve customer experience through real-time fleet insights
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Strengthen process and data consistency across fleet operations
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Enable predictive analytics–driven business capabilities
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Reduce maintenance costs by predicting failures early
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Optimize fleet performance, compliance, and safety through automation
These objectives defined a roadmap for connected fleet and telematics modernization at enterprise scale.
Scope of Services
BXI Technologies partnered with the customer to deliver a unified, intelligence-driven fleet platform.
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Designed a connected fleet platform ingesting near real-time telematics data
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Unified data across ~0.5M vehicles from major truck OEMs, telematics service providers, and IoT platforms
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Enabled enterprise-wide decision-making using centralized telematics intelligence
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Delivered real-time visibility into:
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Vehicle health and condition
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Predictive maintenance alerts
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Emergency driver assistance status
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Implemented real-time route optimization based on traffic, operational cost, and constraints
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Built a scalable foundation to monetize telematics data across the logistics ecosystem
This connected fleet and telematics modernization approach enabled both operational efficiency and new digital revenue streams.
Benefits
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Lower maintenance costs through predictive maintenance intelligence
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Improved regulatory compliance across fleet operations
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Enhanced customer satisfaction via value-added telematics services
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More accurate ETAs improving customer experience
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Stronger operational consistency with unified fleet data
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New monetization opportunities from telematics insights
Impact
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25–35% reduction in fleet maintenance costs
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40–55% reduction in unplanned vehicle downtime
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20–30% improvement in DOT and eDVIR compliance
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35–45% improvement in ETA accuracy for customer deliveries
